Display of information for lodging of ATM related complaints

RBI/2009-2010/266 DPSS No.1316 /02.10.02/2009-2010 December 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Display of information for lodging of ATM related complaints The use of Automated Teller Machines (ATMs) has been increasing in the country. We have been receiving

RBI/2009-2010/266 DPSS No.1316 /02.10.02/2009-2010 December 18, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Display of information for lodging of ATM related complaints The use of Automated Teller Machines (ATMs) has been increasing in the country. We have been receiving

Display of information for lodging of ATM related complaints

System Audit of the Payment Systems operated under the PSS Act, 2007

DPSS.AD.No./ 1206/02.27.005/2009-2010 7th December, 2009 To All the entities Authorised to operate Payment Systems in India Madam/Dear Sir, System Audit of the Payment Systems operated @@NBSP@@under the PSS Act, 2007 Please refer to the Certificate of Authorisation issued to you by the Reserve Bank of India under Section 7(1) of the Payment and Settlement Systems Act, 2007, to set up and operate the Payment Systems indicated therein. 2. In order to ensure that the tec

DPSS.AD.No./ 1206/02.27.005/2009-2010 7th December, 2009 To All the entities Authorised to operate Payment Systems in India Madam/Dear Sir, System Audit of the Payment Systems operated @@NBSP@@under the PSS Act, 2007 Please refer to the Certificate of Authorisation issued to you by the Reserve Bank of India under Section 7(1) of the Payment and Settlement Systems Act, 2007, to set up and operate the Payment Systems indicated therein. 2. In order to ensure that the tec

System Audit of the Payment Systems operated under the PSS Act, 2007

Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries

RBI/2009-10/231 DPSS.CO.PD.No.1102 /02.14.08/ 2009-10 November 24, 2009 To All Banks, Payment System Providers and System Participants Dear Sir, Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries The use of Electronic/Online Payment modes for payments to merchants for goods and services like bill payments, online shopping etc. has been gaining popularity in the country. With a view t

RBI/2009-10/231 DPSS.CO.PD.No.1102 /02.14.08/ 2009-10 November 24, 2009 To All Banks, Payment System Providers and System Participants Dear Sir, Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries The use of Electronic/Online Payment modes for payments to merchants for goods and services like bill payments, online shopping etc. has been gaining popularity in the country. With a view t

Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries

RTGS System - Government Receipts

RBI/2009-10/226 DPSS (CO) RTGS No.991/04.04.002/2009 – 2010 November 17, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS Madam / Dear Sir, RTGS System - Government Receipts As you are aware, the Reserve Bank of India has taken a series of initiatives in the recent past to facilitate electronic mode of funds transfers as a result of which the volume processed in RTGS and NEFT systems have grown substantially. It is obser

RBI/2009-10/226 DPSS (CO) RTGS No.991/04.04.002/2009 – 2010 November 17, 2009 Chairman and Managing Director / Chief Executive Officer of all banks participating in RTGS Madam / Dear Sir, RTGS System - Government Receipts As you are aware, the Reserve Bank of India has taken a series of initiatives in the recent past to facilitate electronic mode of funds transfers as a result of which the volume processed in RTGS and NEFT systems have grown substantially. It is obser

RTGS System - Government Receipts

NEFT - Contact Details of Customer Facilitation Centres

RBI/2009-10/216 DPSS (CO) EPPD No. 893/04.03.02/2009-10 November 11, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, NEFT - Contact Details of Customer Facilitation Centres As you are aware, the transactions processed through the NEFT system is witnessing remarkable growth and an average volume of little over 5 million transactions is handled every month. More than 60,000 branches of 91 member banks

RBI/2009-10/216 DPSS (CO) EPPD No. 893/04.03.02/2009-10 November 11, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, NEFT - Contact Details of Customer Facilitation Centres As you are aware, the transactions processed through the NEFT system is witnessing remarkable growth and an average volume of little over 5 million transactions is handled every month. More than 60,000 branches of 91 member banks

NEFT - Contact Details of Customer Facilitation Centres

Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts -Compliance with FEMA Regulations and Wire Transfer Guidelines

RBI/2009-10/122 DPSS (CO) EPPD No.327/04.03.02/2009-10 August 14, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in RTGS/NEFT/NECS/ECS Madam/Dear Sir, Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts – Compliance with FEMA Regulations and Wire Transfer Guidelines As you are aware, FEMA Regulations specify the nature of credits that are permitted to NRE accounts which, inter-alia, include foreign inward remittances, tran

RBI/2009-10/122 DPSS (CO) EPPD No.327/04.03.02/2009-10 August 14, 2009 The Chairman and Managing Director/ Chief Executive Officer of all banks participating in RTGS/NEFT/NECS/ECS Madam/Dear Sir, Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts – Compliance with FEMA Regulations and Wire Transfer Guidelines As you are aware, FEMA Regulations specify the nature of credits that are permitted to NRE accounts which, inter-alia, include foreign inward remittances, tran

Use of RTGS/NEFT/NECS/ECS for Credit to NRE Accounts -Compliance with FEMA Regulations and Wire Transfer Guidelines

Policy Guidelines for issuance and operation of Prepaid Payment Instruments in India

RBI/2009-10/123 DPSS.CO.PD.No.344/02.14.06/ 2009-10 August 14, 2009 To All System Providers, System Participants and any other prospective prepaid payment instrument issuer Dear Sir, Policy Guidelines for issuance and operation of Prepaid Payment Instruments in India A reference is invited to our circular no. RBI/2008-09/ 458, DPSS.CO.PD.No.1873 /02.14.06/ 2008-09 dated April 27, 2009, enclosing the policy guidelines on the captioned subject. 2. In amendment to paragr

RBI/2009-10/123 DPSS.CO.PD.No.344/02.14.06/ 2009-10 August 14, 2009 To All System Providers, System Participants and any other prospective prepaid payment instrument issuer Dear Sir, Policy Guidelines for issuance and operation of Prepaid Payment Instruments in India A reference is invited to our circular no. RBI/2008-09/ 458, DPSS.CO.PD.No.1873 /02.14.06/ 2008-09 dated April 27, 2009, enclosing the policy guidelines on the captioned subject. 2. In amendment to paragr

Policy Guidelines for issuance and operation of Prepaid Payment Instruments in India

NEFT System - Business Continuity Plan

RBI/2009-10/108 DPSS (CO) EPPD No.192@@NBSP@@/ 04.03.02 / 2009-10 July 29, 2009 The Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, National Electronic Funds Transfer (NEFT) System – Business Continuity Plan As you are aware, NEFT system was operationalised during November 2005 and 57263 branches of 91 banks spread across the length and breadth of the country participate in the NEFT system as on date. Durin

RBI/2009-10/108 DPSS (CO) EPPD No.192@@NBSP@@/ 04.03.02 / 2009-10 July 29, 2009 The Chairman and Managing Director / Chief Executive Officer of all banks participating in NEFT Madam / Dear Sir, National Electronic Funds Transfer (NEFT) System – Business Continuity Plan As you are aware, NEFT system was operationalised during November 2005 and 57263 branches of 91 banks spread across the length and breadth of the country participate in the NEFT system as on date. Durin

NEFT System - Business Continuity Plan

Cash Withdrawal at Point-of-Sale

RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point

RBI/2009-10/105DPSS.CO.PD.No. 147/02.14.003/ 2009-10 22nd July 2009 To All System Providers (VISA / MasterCard / American Express),@@NBSP@@ All Scheduled Commercial banks Dear Sir, Cash Withdrawal at Point-of-Sale (POS) Presently cash withdrawal facility using plastic cards is available only at Automatic Teller Machines (ATMs). As on May 31, 2009, number of ATMs and POS terminals in the country stood at 44,857 and 4,70,237 respectively. The use of debit cards at Point

Cash Withdrawal at Point-of-Sale

Reconciliation of transactions at ATMs failure - Time limit

RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008

RBI/2009-2010/100DPSS No.101/02.10.02/2009-2010 July 17, 2009 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs / Urban Co –operative Banks / State Co-operative Banks / District Central Co-operative Banks ATM network providers Madam / Dear Sir Reconciliation of transactions at ATMs failure – Time limit Please refer to our letter DPSS No.1424 and 711/02.10.02/2008-2009 dated February 11,2009 and October 23, 2008

Reconciliation of transactions at ATMs failure - Time limit