Settlement of claims in respect of missing persons

RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1

RBI/2007-08/308 DBOD.No.Leg. BC.80 /09.07.005/2007-08 May 2, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Settlement of claims in respect of missing persons A query has been raised regarding the system which should be followed by banks in case a claim is received from a nominee / legal heirs for settlement of claim in respect of missing persons. 2. The settlement of claims in respect of missing persons would be governed by the provisions of Section 1

Settlement of claims in respect of missing persons

Grievance Redressal Mechanism in banks

RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is

RBI/2007-08/309 DBOD.No.Leg BC.81/09.07.005/2007-08 May 2, 2008 To All Scheduled Commercial Banks (excluding RRBs) Dear Sir , Grievance Redressal Mechanism in banks Please refer to our Circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 wherein instructions were issued to banks regarding analysis and disclosure of complaints. In this connection, it may be mentioned that a proper analysis and disclosure of complaints would be possible only if there is

Grievance Redressal Mechanism in banks

Recovery Agents engaged by Banks

RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent

RBI/2007-2008/296DBOD.No.Leg.BC.75 /09.07.005/2007-08April 24, 2008All Scheduled Commercial Banks(Excluding RRBs)Dear Sir, Mid-Term Review of the Annual Policy for the year 2007- 08 –Recovery Agents engaged by banks Please refer to the paragraph 172 and 173 of the mid-term review of the Annual Policy for the year 2007-08, a copy of which is enclosed. In view of the rise in the number of disputes and litigations against banks for engaging recovery agents in the recent

Recovery Agents engaged by Banks

UCBs - Cheque Collection Policy

RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin

RBI/2007-2008/281UBD (PCB) BPD Cir No 40/ 09.39.000/ 2007-08April 15, 2008 ToThe Chief Executive Officers ofAll Scheduled Primary (Urban) Co-operative banks Dear Sir, Committee on Procedures and Performance Audit on Public Services (CPPAPS)- Formulating policy for (i) Immediate Credit of local / outstation cheques (ii) Time Frame for Collection of local / outstation cheques and (iii) Interest Payment for delayed collectionAs you are aware, Reserve Bank has been issuin

UCBs - Cheque Collection Policy

Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008

RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co

RBI/2007-08/280 DGBA.GAD. No. H. 10875 / 42.01.038 /2007-08 April 10, 2008 The Chairman & Managing Director/Managing Director State Bank of India and its Associates/ All Nationalised banks/ Axis Bank Ltd/ HDFC Bank Ltd/ ICICI Bank Ltd/ IDBI Ltd/ J&K Bank Ltd. Dear Sir, Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008 As you are aware, the Central Board of Direct Taxes vide their Notification No. 34/2008 dated 13-3-2008 (co

Mandatory electronic payment of tax by certain Categories of taxpayers w.e.f. 1.4.2008

Customer charges for use of ATMs for cash withdrawal and balance enquiry

RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu

RBI/2007-2008/260 DPSS No.1405 / 02.10.02 / 2007-2008 March 10, 2008 The Chairman / Chief Executive Officer (All Scheduled commercial banks including RRBs) Dear Sir Customer charges for use of ATMs for cash withdrawal and balance enquiry 1. Automated Teller Machines (ATMs) have gained prominence as a delivery channel for banking transactions in India. Banks have been deploying ATMs to increase their reach. While ATMs facilitate a variety of banking transactions for cu

Customer charges for use of ATMs for cash withdrawal and balance enquiry

Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)

RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5

RBI Circular No. 249/2007-2008Ref No DGBA.CDD / H- 9362 / 13.04.137 / 2007 - 08February 27, 2008 Phalguna 8, 1929 (Saka)The General ManagerState Bank of India and Associate Banksand 17 Nationalised BanksICICI Bank Ltd. / IDBI Ltd./ HDFC Bank Ltd / Axis Bank Ltd.Stock Holding Corporation of India LtdDear Sir,Repayment of 6.5% Savings Bonds, 2003 (Non Taxable) Please refer to our Loan Circular CO.DT. 13.01.298 / H-3566/2002-03 dated March 15, 2003 regarding issue of 6.5

Repayment of 6.5% Savings Bonds, 2003 (Non Taxable)

Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled Persons

RBI/2007-2008/ 189DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks(Excluding RRBs)Dear Sir,Legal Guardianship Certificate issued under the National TrustAct, 1999 empowering the disabled persons with autism,cerebral palsy, mental retardation and multiple disabilitiesWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a questi

RBI/2007-2008/ 189DBOD.No.Leg.BC. 51 /09.07.005/2007-08November 19, 2007All Scheduled Commercial Banks(Excluding RRBs)Dear Sir,Legal Guardianship Certificate issued under the National TrustAct, 1999 empowering the disabled persons with autism,cerebral palsy, mental retardation and multiple disabilitiesWe have been advised by the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities (the Trust) that a questi

Guardians appointed by District Courts/Local Level Committees can open/operate bank accounts of certain categories of Disabled Persons

Misuse of banknotes

RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,  Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,

RBI/2007-2008/183 UBD.CO. BPD. (PCB). No.20 /12.05.001/2007-08 November 12 , 2007 CEOs of All Primary (Urban) Co-operative Banks Dear Sir /Madam,  Misuse of banknotes Please refer to the directive issued to all urban co-operative banks under Section 35A of the Banking Regulations Act, 1949(AACS) vide UBD. No. Dir.2/13.01.00/2001-2002 dated January 9, 2002 on stapling of notes packets and misuse of banknotes. 2. It has been brought to the Bank's notice that banks,

Misuse of banknotes

8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS

RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi

RBI/2007-08/141 Ref DGBA.CDD No H - 3024 /13.01.299 / 2007-08 September 19, 2007 Bhadra 28, 1929 (S) The General Manager State Bank of India & 17 Nationalised Banks ICICI Bank Ltd., IDBI Bank Ltd. HDFC Bank Ltd. AXIS Bank Ltd & SHCIL Dear Sir 8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS In continuation of our Circular DGBA.CDD.No.H-17134/13.01.299/2006-07 dated May 31, 2007 on the captioned subject, we are appending below the clarifications gi

8% Savings (Taxable) Bonds, 2003 - Income Tax Act. 1961 - TDS